Stephen Musings

Not on my merit but by His Grace,

MARUTI 800: OUR FIRST CAR : ICONIC INDIAN CAR

Owning your first car is unforgettable. What if that car was an iconic model purchased right as it made its debut on Indian roads? That’s exactly my story, and I’m eager to share it before the details fade from memory.

In 1983, my father-in-law, Mr. K.M. Antony, Kadavil, Ruby Nagar, Changanacherry,  booked the Maruti 800 when it was first launched in India, by paying an advance of ₹10,000. Demand was overwhelming, and allotments were made through a lottery system, so we waited with excitement and anxiety. This period also coincided with another joyful expectation, our first child. Our son arrived in January 1984, and just a month later, we received a letter from Maruti Udyog Limited confirming the car’s delivery at Popular Motors, Trivandrum.

I joined my father-in-law and brother-in-law to take delivery of this new car, an entirely fresh entrant on Indian roads. At the showroom, we watched in awe as the cars were being unloaded from a truck that had brought them all the way from Delhi. Back then, it was common for new cars to be driven across long distances from the factory to the dealership. I even remember a cousin of mine traveling to Calcutta with friends to drive back an Ambassador on taking delivery there.

Maruti 800 looked small from the outside, but felt surprisingly spacious once inside. The bucket seats and the floor-mounted gear shift, replacing the old steering column shifter, were all new experiences for us. The cost of the Maruti, including the advance, was ₹54,000. I had the honour of driving it home, and along the way, passersby would stop and stare at this rare, compact machine; it was the first time many were seeing one.

By Indian standards of that time, the Maruti 800 seemed tiny. With Ambassadors boasting 1800cc engines and Fiats around 1200cc, the Maruti’s 800cc raised eyebrows. Some jokingly called it a matchbox car and claimed that a passing KSRTC bus might blow it off the road! But despite its size, we can proudly say that the car defied all doubts; it carried seven of us, my wife’s entire family, and me on many long journeys.

What we remember most is taking our three children to my wife’s family home on the other side of town on our Chetak scooter. By late evening, all three would be fast asleep. We folded down the Maruti’s back seat to create a makeshift bed for them. Many times, we brought them back home peacefully, sleeping in the back seat bed.

The children found it just their height and at times got on playfully on its bonnet.

A momentous occasion for the family was my brother-in-law’s wedding, when our Maruti 800 was beautifully decked up—a rare and eye-catching sight in 1989.

By 1992, my in-laws had upgraded to the newly launched Maruti Zen. I offered to take over the Maruti 800 on the condition that I pay its market value, ₹90,000. [167% of the original price after 8 years!] And so, this car became our family’s very first car. If you were wondering about the connection to my in-laws’ car, there’s your answer. Our first car was a second-hand one, but one we had known it since the day it was booked. It felt more like a hand-me-down than a used vehicle.

The original Maruti 800 had all its parts made in Japan, proudly engraved as such. It served us faithfully for over a decade. By the late 1990s, we booked a new Maruti 800. When it came time for delivery, I consulted an insurance agent I knew to get the papers ready. Surprisingly, he advised against purchasing the new model, claiming the original, built entirely with Japanese components, was superior to the newer, Indian-made versions.

There were eager buyers for just the delivery documents of the new car, and we sold them at a premium. The extra money helped us buy our first fully automatic washing machine.

However, by the year 2000, our beloved Maruti 800 had begun to show its age, with several components requiring replacement. In 2001, we finally decided to move on and brought home a Maruti Zen. Our continued trust in the brand stands as a testament to the saying: “Those who have experienced Maruti are more likely to remain loyal to it.”

Even so, the memories of our Maruti 800, an icon with all-Japanese parts, remain deeply etched in our hearts.

The Maruti 800 holds a place of national significance in India, much like the Ford Model T did in early 20th-century America and the Volkswagen Beetle in post–World War II Europe.

Conception:
Sanjay Gandhi, the younger son of Indira Gandhi, the third Prime Minister of India, was known for his deep passion for automobiles. He was trained as an apprentice with Rolls-Royce in the UK, and upon his return in 1968, he launched an ambitious automotive project, an indigenous car. In 1971, he founded Maruti Motors Limited, named after Lord Hanuman, also known as Maruti, meaning son of the wind in Hindu mythology.

Project aborted: The company acquired 297 acres of land in Gurgaon, and by 1972, the first prototype of the Maruti car was completed. An industrial license followed in 1974. However, the company struggled to begin production as initially envisioned. Sanjay Gandhi’s increasing political involvement during the Emergency further hindered progress.

Following Indira Gandhi’s electoral defeat in 1977, a court ordered the dissolution of Maruti Motors in 1978, casting serious doubt on the future of the project. And in 1980, after Indira Gandhi returned to power, Sanjay Gandhi tragically died in a plane crash.

Re-conception: His untimely death strengthened her resolve to fulfill his dream of creating an affordable, indigenous car for the common Indian. The Government of India stepped in and, through legislative intervention, established a new public sector entity, Maruti Udyog Ltd (MUL) in 1981, to build cars for the masses. Indira Gandhi’s approach was a significant departure from the government’s traditionally socialist policies; she made calculated exceptions, driven by the larger vision of the car project.

The government brought together some of the most capable minds from the public sector, though none had experience in building a car company. At the helm were V. Krishnamurthy as Chairman and R.C. Bhargava as Director of Sales and Marketing. They searched the globe for a suitable international partner.

While global auto giants like Fiat, Peugeot, Volkswagen, Renault, and Nissan rejected the proposal, convinced that India’s undeveloped automobile market held little promise, a relatively unknown Japanese company, Suzuki, saw potential. Eager not to miss the opportunity, Suzuki quickly signed a joint venture agreement in 1982, acquiring a 26% stake against the 40% demanded by the government of India, due to limited capital within the company and the risks involved in the venture.

Delivery with the shortest gestation period: In a remarkable feat, a brand-new factory, along with a complete supply chain, dealership, and distribution network, was set up in just 14 months, an unbroken record in India. In a country where people had long been limited to outdated and bulky models like the Ambassador and Fiat, the Maruti 800 brought a breath of fresh air. When bookings opened in April 1983, more than 1.2 lakh people paid ₹10,000 in advance, creating a waiting period of nearly three years. The lottery method was used to decide the allotment of the car.

On December 14, 1983, Sanjay Gandhi’s birth anniversary, Prime Minister Indira Gandhi handed over the keys to the first batch of Maruti 800s.

Prime Minister Indira Gandhi handing over papers to the first customer. Mr V Krishnamurthy, Chairman MUL, beside her

Phenomenal Growth of Maruti

The Maruti 800 rapidly captured the hearts of both the affluent and the common man. Its reliability, low maintenance needs, and the backing of Maruti’s extensive dealer and service network made it a household name across India. More than just a car, the Maruti 800 symbolized the dawn of a new era in the Indian passenger vehicle industry.

With its Japanese management principles and process-driven approach, Maruti played a transformative role in modernizing India’s industrial ecosystem, setting new benchmarks for product quality and operational efficiency.

The company’s remarkable journey is reflected in its cumulative production figures. By 2014, when production of the Maruti 800 ceased to make way for the Alto, Maruti had manufactured 27 lakh (2.7 million) units of the model over three decades. This milestone stands as a testament to its phenomenal growth and enduring popularity.

Suzuki Motor Corporation gradually increased its stake in the company over the years, rising to 40% in 1987, 50% in 1992, and eventually reaching 56.4% by 2013. In 2007, the company officially changed its name from Maruti Udyog Limited (MUL) to Maruti Suzuki India Ltd (MSIL). The government of India divested its stake in the company. Thus, the erstwhile successful Public sector enterprise is now a subsidiary of Suzuki Motor Corporation, Japan.

Over the years, MSIL introduced a wide range of models, 18 in total so far, with the latest addition being the Vitara EV. The company continues to be the leader in the passenger car industry, which is fast growing in demand and in the number of offerings by players from across the globe.

The Maruti 800 continues to live on in public memory as the quintessential people’s car. Even with the emergence of competitors like the Tata Nano, it retained its status as the undisputed number one vehicle for the masses.

Stories within the Story

Maruti’s story is woven with many powerful narratives: personal, familial, national, industrial, and international.

  • The dream of a young man to revolutionize Indian roads, tragically cut short in the skies.
  • A mother’s enduring love and determination to fulfill her son’s unaccomplished dream after his untimely passing.
  • A Prime Minister recalibrating national policy to realise a deeply personal goal.
  • A public sector enterprise that, when guided by a clear vision and genuine collaboration, delivered with remarkable efficiency, setting new records and redefining success.
  • A little-known Japanese company taking a bold leap into the uncharted Indian market and becoming the leader in the fast-growing market.

Tailpiece: The intriguing Maruti’s saga remained untouched by Kangana Ranaut, the story writer, actor, and co-producer of Emergency, the Bollywood biopic on Indira Gandhi. Perhaps it’s being reserved for a future project or left for someone else to explore.

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12 responses to “MARUTI 800: OUR FIRST CAR : ICONIC INDIAN CAR”

  1. James Ottathengal Avatar
    James Ottathengal

    A first car is never just a vehicle—it becomes a part of the family. I still cherish the day I bought mine in 1992 from Pasco Automobiles for Rs. 1,67,000. I drove it from Gurgaon to Dehradun, filled with pride and excitement. Over the years, it stayed with us through countless memories, right until my retirement in 2008. The Bangalore to Kerala trips from 1993 to 2000 were truly special—laughter, music, and family bonding at its best. That car was more than metal; it was emotion on wheels. Gone are those days, but the memories ride on forever in our hearts. Thank you Sir , for reviviving our memories

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    1. Thanks James for sharing your emotional bond with your first car.

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  2. What a nice recounting!

    The second half as informative as the first half was a great walk down the memory lane.

    A throwback to a slower, more grounded time. I wonder whether we will ever have such strong memories from the present days. With accelerated experiences and use n throw possessions, the value one attaches to these seem to be temporary.

    I also felt it like a call to live slower and experience deeper.

    Your blogs have many layers. The result of a well researched yet personal effort.

    Thank you.

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    1. Thanks Binu for your prompt response. Energised me to surge ahead

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  3. talecasual6a8d67cfce Avatar
    talecasual6a8d67cfce

    Good morning Sir. Your article was a quick summary down memory lane on an iconic and highly successful product of India from the public sector with private partnership. My first Maruti was in 1989 a gypsy which served me a good 15 years which took the family across states of Odisha, Bihar, Bengal, UP. Andhrapradesh,Karnataka and Tamilnadu every time we had to relocate. It was wonderful. Pius,my elder son refurbished fully and changed its colour from blue to military green. Then we gifted it to a friend of ours who is still keeping its now 36 years old. Then we had ,one M800, two wagon rs. One swift and now on a lovely Ciaz 1.5 diesel, the production of which has been stopped on 31 March 25. Now we are wondering whether to hold this or sell . In summary, all of them served us really well compared to one ambassador and 3 fiats which I owned in between since 1984. Out of 41 years of ownership Ten cars averaging 4 years per car but range going upto 15 years on some. Maruthi never let us down on the road all these years since 1989. Thats high on reliability. Milage has been superb on both petrol and amazing on diesel cars.Service experience has been outstanding compared to any other cars.There was no difficulty or undue delay in getting parts when needed. Their computerised inventory management system ensures checking up availability on the spot and move to where it was needed Resale was so issue nor exchange a tough call. The models were upgraded regularly and new ones introduced at regular intervals too Financing the car purchase was smooth and efficient and we are really happy with this company, its wide net work, continuous improvement and aligning the entire supply chain behave well and customer satisfaction really high . This company rewrote the ethos of Indian Automobile business, which its competitors are yet to match. When the first car was originally introduced in 1984 a friend mine booked for two and he won two in the lottery and he sold the first one on a 100 percent premium and got his first car foe free. From a life cycle perspective of product and service satisfaction, total cost of ownership, trust and reliability I am really happy with this company. Yes I remember the idiots of this country criticised the venture. But Mr Krishnamurthy , the real hero of automobile revolution of India silenced the critiques, just like his intervention built great success of SAIL and BHEL . And he was responsible for introducing TQM in India and it impacted my life and the life of millions in this country. Sanjay deserves credit for the idea. Indira takea the credit for making it a reality. Krishnamurthy and Bhargava made this so successful . Enjoy the ride. Dont loose faith that Govt and public sector can’t perform or conclude private is better than govt. Reality is different for all those who can observe without bias. Long live Maruti.

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    1. Thanks sir (I could not make out your name) for sharing in detail your strong bond and loyalty to brand ‘Maruti’. A great tribute to Maruti and all those associated to it.

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  4. Jerry Mukkadan Avatar
    Jerry Mukkadan

    Amazing article sir šŸ‘šŸ¼ I guess in the 90s every family in Kerala who could afford a car, loved the experience of a Maruti, one form or other. It is also quite interesting to see that Maruti became a brand by itself and the company didn’t choose any other fancy names, unlike the later models like Zen, Esteem etc.

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  5. Even i had a small memory of that specific 800 which you own later on which was replaced by white zen (KL5K2807).In every family there will 800 played a important role at any point of time.Even I&chris learned driving from 800 only.If I’m right in recent times only those driving schools started to replace 800 with advanced vehicles so far.

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    1. Thanks Tom for chipping in with your thoughts

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  6. This was a very thrilling reading..started off from family bonding to the car (I really enjoyed this part, also felt very happy being a part of this family) to the history and how Maruti became a household name in India to learning that Sanjay Gandhi got trained in UK in Rolls-Royce..I really enjoyed reading. When I started every step of the way I wanted to know where were you taking us and you did’nt dissapoint as a writer. I read the entire article in one big breath. Looking forward for more…Achacha..

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    1. Thanks Reja for your appreciative comment

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